Welcome to Runway Help

Answers for the current Runway live preview. Use the sidebar to find the screen or task you are working on.

What you can do today

Runway lets a signed-in team search live flight fares and hotel availability, apply travel policy, save trip requests, record payment, manage people, submit expenses, and track rewards.

Current preview

Flight and hotel selections are saved as pending requests. Runway does not yet send supplier booking or ticketing orders, so a saved request is not an airline ticket or hotel reservation.

Popular topics

• Search flights: compare live fares, filters, and cabin options.
• Search stays: compare hotels, maps, rooms, and rate-on-request options.
• Manage trips: understand approval, payment, and pending statuses.
• Set up travel policy: create fixed flight and hotel caps as an admin.
• Submit expenses and receipts: add on-trip spend and follow review status.

New to Runway?

Start with How Runway works, then use the in-app Getting started checklist to set a policy, search a trip, invite teammates, and explore rewards.